Frequently Asked Questions

You can find answers to common questions about BodyGuard. If you have a question whose answer is not here, feel free to write to us through "Contact Us" button.

 

How do I set up BodyGuard if I have bought the license key at an offline store?

  • Please visit https://securemydevice.com/pages/register and register there with email and your secret license key.
  • When your license key is right, we will send you the credentials to your email.
  • Download the application from iOS App Store or Android Play
  • Enter your credentials to login
  • Press connect

 

What does BodyGuard do?

  • BodyGuard creates a VPN tunnel from user’s device to the SafeHouse Secure Cloud
  • Your traffic is encrypted; no one can monitor your online activity
  • Detection and prevention of malware/virus/phishing threats across all communication channels and applications

 

Is my speed reduced when using BodyGuard?

  • We ensure you connect to the fastest server so you can browse seamlessly.

 

What is Split Tunneling and how to use it?

  • VPN split tunneling lets you route some of your device or app traffic through the VPN while other devices or apps maintain direct access to the internet. This is useful when you want to access local network resources and still 

 

 Is any of data collected by BodyGuard?

  • Traffic is passing through in real-time – data is not saved. We only collect the threats blocked at your device.

 

What happens when I accidentally open a malicious link?

  • BodyGuard blocks the page and redirects the user to SafeHouse Safe Page.